SHIPPING

ORDER PROCESSING TIMES:
Orders typically take  4 - 7  business days to process before they are shipped, if the variants are available and not on pre-order (holidays & weekends are excluded). Please keep this in mind before ordering. 
INTERNATIONAL SHIPPING:
International orders are sent out via DHL. Shipping times depend on the final destination country. We try our best to make sure duties on our products remain low - but if you are an international buyer, some duties may apply.
PREORDER:
Each pre-order item has a different delivery date. Please make sure you thoroughly read the product description, before placing the order. Pre-ordered items are not applicable for rush or express shipping - please keep this in mind when placing your order.
Orders will start processing on the date advertised on the site - TOFECOL reserves the right to change release dates with proper notification to customers. Orders can take up to 3 business days to process starting on the release date, or the first business day after the release date if the date advertised is a holiday, weekend, etc.
Orders with multiple items including a pre-order variant will not be partially fulfilled, and will ship at the time the pre-order is ready to be fulfilled. Pre-ordered items will be sent using normal shipping rates.
COVID-19 UPDATE: Due to the ongoing concerns, there may be a delay with shipping.
If you have not received your package a week after shipment confirmation, please do not hesitate to contact us.