SHIPPING

ORDER PROCESSING TIMES:

Orders typically take  3 - 5  business days to process before they are shipped, if the variants are available and not on pre-order (holidays & weekends are excluded). Please keep this in mind before ordering. 

INTERNATIONAL SHIPPING:

International orders are sent out via FedEx and/or DHL. Shipping times depend on the final destination country. We try our best to make sure duties on our products remain low - but if you are an international buyer, some duties may apply.

PREORDER:

Each pre-order item has a different delivery date. Please make sure you thoroughly read the product description, before placing the order. Pre-ordered items are not applicable for rush or express shipping - please keep this in mind when placing your order.

Orders will start processing on the date advertised on the site - TOFECOL reserves the right to change release dates with proper notification to customers. Orders can take up to 3 business days to process starting on the release date, or the first business day after the release date if the date advertised is a holiday, weekend, etc.

Orders with multiple items including a pre-order variant will not be partially fulfilled, and will ship at the time the pre-order is ready to be fulfilled. Pre-ordered items will be sent using normal shipping rates.

COVID-19 UPDATE: Due to the ongoing concerns, there may be a delay with shipping.

If you have not received your package a week after shipment confirmation please do not hesitate to contact us.